Automotive Service Manager - Lead Shop & Tire Sales

Midas Auto Experts; Gloucester Township (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Job summary

Midas Auto Experts is seeking an Automotive Service Manager to lead the service department, supervise up to 10 technicians, and drive tire sales, repairs, and maintenance services. You will ensure safety, train staff, and uphold company values while delivering strong customer service.

The role requires automotive knowledge, leadership, and flexible scheduling to cover weekends, evenings, and holidays.

Qualifications

• Minimum of 2 years store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Ensures a safe, secure, and trustworthy work environment.
• Develops personal growth opportunities.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Skills

Manager experience

Automotive knowledge

Customer service

Communication skills

Leadership

Team building

Flexible schedule

Driver's license

Job description

Midas Auto Experts is seeking an Automotive Service Manager to lead the service department, supervise up to 10 technicians, and drive tire sales, repairs, and maintenance services. You will ensure safety, train staff, and uphold company values while delivering strong customer service.

The role requires automotive knowledge, leadership, and flexible scheduling to cover weekends, evenings, and holidays.