Automotive Service Advisor/Sales

LS Solutions; Baton Rouge (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Tuition reimbursement

Paid time off

Insurance options

401(k) plan

Vehicle service discounts

Opportunities for advancement

Job summary

LS Solutions in Baton Rouge is seeking an Assistant Store Manager/Service Advisor to promote and sell automotive products and services while delivering excellent customer service. Role emphasizes greeting customers, documenting concerns, identifying service needs, and recommending solutions.

The position requires professionalism, a valid driver’s license, and availability to work at least five days including Saturdays. Opportunities for advancement and comprehensive benefits are offered.

Qualifications

• Service Advisor experience is helpful but not required.
• Professional appearance and valid driver’s license.
• Ability to work at least five days including Saturdays.

Responsibilities

• Greet customers in person and by phone, document concerns and inspect vehicles to identify service needs.
• Recommend services and document technician suggestions and all recommendations.
• Promote services, parts, and accessories by demonstrating product knowledge.
• Provide accurate quotes, update customers on service status, review services, warranties, and inspections.
• Follow checkout procedures, conduct post-service follow-ups, track returns and warranty parts.
• Perform other assigned duties as needed.

Skills

Customer service

Sales

Product knowledge

Communication

Vehicle maintenance

Education

High school diploma

Job description

Role Overview: The Assistant Store Manager/Service Advisor is responsible for promoting and selling automotive products and services while ensuring excellent customer service.

Key Responsibilities

• Greet customers professionally in person and by phone, documenting concerns and inspecting vehicles to identify service needs.
• Recommend services based on expertise, communicate additional technician suggestions, and document all recommendations.
• Promote sales of services, parts, and accessories by demonstrating product knowledge.
• Provide accurate quotes, update customers on service status, and review completed services, warranties, and inspections.
• Follow proper procedures during checkout, conduct post-service follow-ups, and track returns and warranty parts.
• Perform other assigned duties as needed.

Qualifications & Skills

• Previous experience as a Service Advisor is helpful but not required.
• Professional appearance, process-driven mindset, and valid driver’s license or ability to obtain one.
• Ability to work at least five days, including Saturdays.

Benefits

• Competitive pay
• bonuses
• tuition reimbursement
• paid time off
• insurance options
• 401(k) plan
• vehicle service discounts
• opportunities for advancement