Automotive Service Advisor & Retail Sales Lead

Dobbs; Nixa (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Dobbs, a growing automotive service group serving customers in Missouri, is hiring an Automotive Service Advisor. You will greet customers, assess tire and service needs, and guide them to the right solutions while coordinating with technicians.

The role emphasizes sales, customer service, and shop workflow management in a fast-paced environment. Strong communication, multitasking, and knowledge of tires and automotive services are essential.

Qualifications

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid Drivers' License Required.

Responsibilities

• Greet customers and assess tire and automotive service needs with a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point-of-sale displays.
• Lead by example to promote a clean, organized, and customer-friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.

Skills

Customer service

Sales

Team leadership

Inventory management

Education

High school diploma

Tools

POS system

Job description

Dobbs, a growing automotive service group serving customers in Missouri, is hiring an Automotive Service Advisor. You will greet customers, assess tire and service needs, and guide them to the right solutions while coordinating with technicians.

The role emphasizes sales, customer service, and shop workflow management in a fast-paced environment. Strong communication, multitasking, and knowledge of tires and automotive services are essential.