Automotive Service Advisor | Relocation & Growth Path

Young Automotive Inc; Stevens Hill (WI); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Free uniforms

Paid time off

Job summary

You will join Young Automotive Inc in Sturgeon Bay, WI as an Automotive Service Advisor. The role focuses on delivering superb customer service, translating vehicle concerns into accurate repair orders, and guiding customers from drop-off to pickup with clear communication.

Desire for teamwork, organization and proactive communication is essential as you work closely with service technicians to ensure timely, quality repairs and a positive customer experience.

Qualifications

• Experience as a Service Advisor in automotive repair or dealership preferred.
• Strong understanding of vehicle systems and routine services.
• Experience with shop management software is a plus (training provided).
• Valid Driver's License and ability to work on-site in Sturgeon Bay, WI.

Responsibilities

• warmly welcome customers and create detailed, accurate repair orders.
• Keep customers informed with inspection findings, estimates and timelines.
• Coordinate with technicians and dispatch to prioritize schedules and maintain throughput.
• Walk customers through completed work clearly and ensure confidence in care received.
• Maintain records using shop management software and handle inquiries.

Skills

Skilled communicator

Detail-oriented

Team player

Helping others

Tools

Shop management software

Job description

You will join Young Automotive Inc in Sturgeon Bay, WI as an Automotive Service Advisor. The role focuses on delivering superb customer service, translating vehicle concerns into accurate repair orders, and guiding customers from drop-off to pickup with clear communication.

Desire for teamwork, organization and proactive communication is essential as you work closely with service technicians to ensure timely, quality repairs and a positive customer experience.