Automotive Service Advisor: Path to Service Manager

Big-Brand-Tire-; Garden Grove (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Insurance options

401(k) with match

Employee discounts

Career growth

Job summary

Big Brand Tire & Service in Garden Grove seeks a Service Advisor to greet guests and deliver a world-class service experience. You will translate mechanical recommendations for customers and confidently sell tires, repairs, warranties, and services.

Build lasting relationships, document findings from visual inspections, and help maintain showroom and inventory standards while supporting a smooth, safe operation with the team.

Qualifications

• 1–3 years of experience in automotive service sales and customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs.
• Flexible availability including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician and translate recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organizational skills

Job description

Big Brand Tire & Service in Garden Grove seeks a Service Advisor to greet guests and deliver a world-class service experience. You will translate mechanical recommendations for customers and confidently sell tires, repairs, warranties, and services.

Build lasting relationships, document findings from visual inspections, and help maintain showroom and inventory standards while supporting a smooth, safe operation with the team.