Automotive Service & Sales Advisor

Big Brand Tire & Service; Garden Grove (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation and holidays

Medical, dental, vision

401(k) with company match

ASE reimbursement

Employee discounts

Job summary

Big Brand Tire & Service is seeking a Service Advisor in Garden Grove to deliver a world-class customer experience. You will greet guests, translate mechanical needs into clear recommendations, and confidently sell tires, repairs, warranties, and services.

This role emphasizes visual inspections, meticulous documentation, and building lasting customer relationships. You’ll help maintain showroom standards and support a busy team with smooth, safe operations. Weekend availability is preferred.

Qualifications

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Teamwork

Problem-solving

Relationship building

Job description

Big Brand Tire & Service is seeking a Service Advisor in Garden Grove to deliver a world-class customer experience. You will greet guests, translate mechanical needs into clear recommendations, and confidently sell tires, repairs, warranties, and services.

This role emphasizes visual inspections, meticulous documentation, and building lasting customer relationships. You’ll help maintain showroom standards and support a busy team with smooth, safe operations. Weekend availability is preferred.