Customer-Driven Automotive Service & Sales Advisor

Big Brand Tire & Service; La Mirada (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical, dental, vision, life

401(k) with company match

Employee discounts

ASE reimbursement

Job summary

Big Brand Tire & Service in La Mirada, CA is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and upsell tires, wheels, repairs and services.

You will work with technicians to deliver world-class service, perform visual inspections, document findings, and build lasting customer relationships while maintaining showroom standards. This is a fast-paced role with commission potential and opportunities for career growth.

Qualifications

• 1-3 years of experience in automotive service sales.
• Strong communication and customer service skills.
• Ability to sell services and build trust.
• Valid driver’s license and ability to lift 70 lbs.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Job description

Big Brand Tire & Service in La Mirada, CA is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and upsell tires, wheels, repairs and services.

You will work with technicians to deliver world-class service, perform visual inspections, document findings, and build lasting customer relationships while maintaining showroom standards. This is a fast-paced role with commission potential and opportunities for career growth.