Customer-Driven Automotive Service & Sales Advisor

Big Brand Tire & Service

La Mirada (CA)

On-site

USD 25,000 - 39,000

Full time

37 hours ago
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Benefits offered by this job

Paid vacation and holidays
Medical, dental, vision, life
401(k) with company match
Employee discounts
ASE reimbursement

Job summary

Big Brand Tire & Service in La Mirada, CA is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and upsell tires, wheels, repairs and services.

You will work with technicians to deliver world-class service, perform visual inspections, document findings, and build lasting customer relationships while maintaining showroom standards. This is a fast-paced role with commission potential and opportunities for career growth.

Qualifications

  • 1-3 years of experience in automotive service sales.
  • Strong communication and customer service skills.
  • Ability to sell services and build trust.
  • Valid driver’s license and ability to lift 70 lbs.
  • Flexible availability, including weekends.

Responsibilities

  • Greet every guest and deliver a world-class service experience.
  • Act as the liaison between customer and technician - translate mechanical into clear recommendations.
  • Confidently sell tires, wheels, repairs, warranties, and services.
  • Perform visual inspections and document findings.
  • Build lasting relationships that turn first-time guests into lifelong customers.
  • Help maintain showroom and inventory standards.
  • Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service
Sales
Communication
Problem solving
Teamwork

Job description

Big Brand Tire & Service in La Mirada, CA is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and upsell tires, wheels, repairs and services.

You will work with technicians to deliver world-class service, perform visual inspections, document findings, and build lasting customer relationships while maintaining showroom standards. This is a fast-paced role with commission potential and opportunities for career growth.

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