Automotive Service Advisor | Grow into Leadership

Big-Brand-Tire-; Chula Vista (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission and overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth into Service Manager/Bad

Job summary

Big Brand Tire & Service in California is seeking a Service Advisor to greet guests, translate mechanical issues into clear recommendations, and upsell tires, repairs and warranties. You will be the liaison between customers and technicians to deliver a world-class service experience.

Candidates should have 1–3 years of automotive service sales and strong communication skills; weekend availability is a plus.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organizational skills

Job description

Big Brand Tire & Service in California is seeking a Service Advisor to greet guests, translate mechanical issues into clear recommendations, and upsell tires, repairs and warranties. You will be the liaison between customers and technicians to deliver a world-class service experience.

Candidates should have 1–3 years of automotive service sales and strong communication skills; weekend availability is a plus.