Automotive Service Advisor & Sales Specialist

bigbrandtire; Simi Valley (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Hourly pay + commissions

Overtime opportunities

Paid vacation and holidays

Medical insurance

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth into Service Manager

Job summary

Big Brand Tire & Service in Simi Valley, CA is seeking a Service Advisor to greet guests and provide a world-class service experience. You will translate mechanical needs into clear recommendations and confidently sell tires, wheels, repairs, warranties, and services.

You will build lasting relationships, help maintain showroom and inventory standards, and partner with the team to keep operations smooth, efficient, and safe.

Qualifications

• 1–3 years of experience in automotive service sales and strong customer service background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Organizational skills

Problem solving

Team player

Driver's license

Heavy lifting

Job description

Big Brand Tire & Service in Simi Valley, CA is seeking a Service Advisor to greet guests and provide a world-class service experience. You will translate mechanical needs into clear recommendations and confidently sell tires, wheels, repairs, warranties, and services.

You will build lasting relationships, help maintain showroom and inventory standards, and partner with the team to keep operations smooth, efficient, and safe.