Automotive Service & Sales Advisor — Customer Impact

Big Brand Tire & Service; Yorba Linda (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Big Brand Tire & Service in Yorba Linda, CA is seeking a Service Advisor to join our results-focused team. You will greet guests, translate mechanical findings into clear recommendations, and sell services, tires, and warranties while maintaining showroom standards.

You will build lasting relationships, document inspections, and collaborate with technicians to keep operations smooth, safe, and efficient. Weekend availability is a plus as we aim to serve customers when they need us most.

Qualifications

• 1-3 years of experience in automotive service sales or retail automotive with strong customer service background.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician; translate mechanical findings into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Automotive service sales

Customer service

Communication

Problem-solving

Team player

Valid driver's license

Job description

Big Brand Tire & Service in Yorba Linda, CA is seeking a Service Advisor to join our results-focused team. You will greet guests, translate mechanical findings into clear recommendations, and sell services, tires, and warranties while maintaining showroom standards.

You will build lasting relationships, document inspections, and collaborate with technicians to keep operations smooth, safe, and efficient. Weekend availability is a plus as we aim to serve customers when they need us most.