Automotive Service Advisor | Path to Manager

Tire Crew; Arroyo Grande, Northern (CA, KY); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision insurance

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service is seeking a Service Advisor who greets guests and delivers a world-class service experience. You’ll translate mechanical findings into clear recommendations and actively sell tires, repairs, warranties, and services to build lasting customer relationships.

With 1–3 years in automotive service sales and strong communication, you’ll help maintain showroom standards and support shop flow. Weekend availability is a plus for serving customers when they need us most.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs.
• Flexible availability including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Communication skills

Sales ability

Customer service

Organizational skills

Job description

Big Brand Tire & Service is seeking a Service Advisor who greets guests and delivers a world-class service experience. You’ll translate mechanical findings into clear recommendations and actively sell tires, repairs, warranties, and services to build lasting customer relationships.

With 1–3 years in automotive service sales and strong communication, you’ll help maintain showroom standards and support shop flow. Weekend availability is a plus for serving customers when they need us most.