Automotive Service Advisor: Sell Services & Build Trust

bigbrandtire; Medford (OR); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Commission and overtime

Paid vacation

Medical, dental, vision

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth to Service Manager

Job summary

Big Brand Tire & Service is seeking a Service Advisor to greet guests and provide a world‑class service experience. You will act as the liaison between customers and technicians, translating mechanical needs into clear recommendations.

You will confidently sell tires, wheels, repairs, warranties, and services, perform visual inspections, document findings, and help maintain showroom and inventory standards while supporting a smooth, safe shop operation.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Organization

Self-starter

Problem-solving

Team player

Job description

Big Brand Tire & Service is seeking a Service Advisor to greet guests and provide a world‑class service experience. You will act as the liaison between customers and technicians, translating mechanical needs into clear recommendations.

You will confidently sell tires, wheels, repairs, warranties, and services, perform visual inspections, document findings, and help maintain showroom and inventory standards while supporting a smooth, safe shop operation.