Automotive Service Advisor & Parts Sales Pro

Pep Boys Inc; Oceanside (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-term disability

Paid time off

Job summary

Pep Boys Inc is seeking a customer-facing associate to engage customers, discuss automotive needs, schedule service, and process transactions at the service desk, on the sales floor, and at the register.

The role emphasizes accurate service knowledge, upselling parts and maintenance, and delivering friendly, efficient customer experiences while complying with all cash handling and safety procedures.

Qualifications

• High school diploma or equivalent.
• Valid Driver's License.
• One year of related experience in the automotive service environment.
• One year of sales experience preferred.
• Basic math for commissions and discounts.

Responsibilities

• Serve as first contact for customers by phone and in-store.
• Schedule appointments and sell parts and services.
• Maintain organization of service and register transactions.
• Follow policies on cash, credit, and returns.
• Assist in opening/closing in designated locations.

Skills

Customer service

Communication

Sales skills

Mathematics basics

Education

High school diploma or equivalent

Tools

POS system

Job description

Pep Boys Inc is seeking a customer-facing associate to engage customers, discuss automotive needs, schedule service, and process transactions at the service desk, on the sales floor, and at the register.

The role emphasizes accurate service knowledge, upselling parts and maintenance, and delivering friendly, efficient customer experiences while complying with all cash handling and safety procedures.