Automotive Service Advisor & Parts Sales

pepboyscareers; Eagan (MN); On-site; USD 18,000 - 27,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holidays

DailyPay

Job summary

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor, service desk, and register. You will leverage knowledge of parts and services to help customers achieve peak vehicle performance.

Responsibilities include handling transactions, scheduling appointments, and promoting maintenance options while following company policies. A valid driver’s license and strong communication skills are required.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and communication skills are essential.
• Experience in automotive service or sales is preferred.

Responsibilities

• First point of contact for customers by phone and in-store; engage customers, schedule appointments, and upsell parts and services.
• Process transactions at work orders and register; maintain knowledge of services and parts to support customer needs.
• Assist management with daily operations, store upkeep, and ordering outside purchases as needed.
• Adhere to cash handling policies and address customer concerns or opportunities to improve service.

Skills

Customer service

Sales

Communication

Safety awareness

Flexible schedule

Education

High school diploma or equivalent

Job description

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor, service desk, and register. You will leverage knowledge of parts and services to help customers achieve peak vehicle performance.

Responsibilities include handling transactions, scheduling appointments, and promoting maintenance options while following company policies. A valid driver’s license and strong communication skills are required.