Automotive Service & Parts Advisor | Customer-Focused

pepboyscareers; Auburn (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

401(k) with company match

PTO and holiday pay

DailyPay (on-demand pay)

Job summary

Pep Boys is seeking a Customer Service/Sales Associate to engage customers at the service desk and sales floor, scheduling appointments and selling parts and services that keep cars running smoothly.

You will handle cash and transactions, assist with inspections, and coordinate with management to maintain a safe, organized shop while delivering excellent service during day, night, weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Valid Driver's License required.
• At least 1 year in automotive service environment.
• At least 1 year in sales preferred.
• Basic math for commissions and discounts.

Responsibilities

• First point of contact for customers on phone and in-store.
• Engage customers, schedule appointments, and sell parts and services.
• Maintain organization and productivity of service business through transactions and inspections.
• Follow policies on cash, credit, refunds, and returns; assist with issues.
• Perform routine express automotive services and complete vehicle inspections.
• Ensure safety procedures and shop cleanliness.

Skills

Customer service

Verbal communication

Work schedule flexibility

Math for commissions

Education

High school diploma or equivalent

Job description

Pep Boys is seeking a Customer Service/Sales Associate to engage customers at the service desk and sales floor, scheduling appointments and selling parts and services that keep cars running smoothly.

You will handle cash and transactions, assist with inspections, and coordinate with management to maintain a safe, organized shop while delivering excellent service during day, night, weekends and holidays.