Automotive Service Advisor: Paid Training & Customer Care

Findlay Volvo Cars Las Vegas; Reno, Northern (NV, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Great working environment

Paid Training

Medical insurance

Dental & Vision insurance

401K

Job summary

Findlay Volvo Cars Las Vegas is seeking a customer service focused team member to greet customers, gather vehicle information, and ensure a smooth service experience. This role emphasizes clear communication, courtesy, and accuracy to help customers understand service needs and costs.

We offer a great working environment with paid training and benefits including medical, dental & vision insurance, and a 401K. A long-term career with a growing organization is encouraged.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Previous customer service experience.
• Above average energy level.
• Desire for a long-term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

Professional integrity

Energy

Job description

Findlay Volvo Cars Las Vegas is seeking a customer service focused team member to greet customers, gather vehicle information, and ensure a smooth service experience. This role emphasizes clear communication, courtesy, and accuracy to help customers understand service needs and costs.

We offer a great working environment with paid training and benefits including medical, dental & vision insurance, and a 401K. A long-term career with a growing organization is encouraged.