Automotive Service Advisor — No Weekends, Growth Path

Alltuneandlube; Cedar Rapids (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Training & development

Vision insurance

Free uniforms

Paid time off

Opportunity for advancement

Job summary

All Tune Cedar Rapids-5271 is seeking an experienced Automotive Center Service Writer to be the main liaison between customers and the shop, greeting customers, assessing service needs, and presenting maintenance recommendations clearly.

The ideal candidate has 2+ years in automotive sales or service, strong communication, and the ability to coordinate repair orders, communicate with technicians, and help grow the business in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of sales or customer service experience in an automotive repair or service environment preferred.
• Knowledge of fleet accounts and aftermarket warranty companies is a plus.
• Must be at least 18 years old with a valid IOWA driver’s license and clean driving record.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Greet customers professionally and assess service and repair needs.
• Communicate clearly about maintenance recommendations and repair options.
• Prepare accurate estimates, work orders, and invoices using the shop’s POS system.
• Coordinate with technicians to ensure efficient workflow and quality control.
• Maintain inventory control and order parts as needed.
• Monitor profit margins and help achieve sales and productivity goals.
• Conduct follow-up calls to ensure customer satisfaction and build lasting relationships.
• Generate new business by calling on local commercial accounts and fleet customers.
• Maintain a clean, organized, and professional front office area.
• Mentor less experienced team members and promote a collaborative team culture.

Skills

Communication

Sales experience

Customer service

Education

High School Diploma

Tools

POS system

Job description

All Tune Cedar Rapids-5271 is seeking an experienced Automotive Center Service Writer to be the main liaison between customers and the shop, greeting customers, assessing service needs, and presenting maintenance recommendations clearly.

The ideal candidate has 2+ years in automotive sales or service, strong communication, and the ability to coordinate repair orders, communicate with technicians, and help grow the business in a fast-paced environment.