Automotive Service Advisor - Lucrative Pay & Growth

Honda of Lake Murray; Irmo (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Honda of Lake Murray in Irmo, SC seeks an Automotive Service Advisor to greet customers, assess service needs, and communicate costs and timelines. You will promote services, parts, and accessories, provide cost estimates, and obtain approvals.

Warranty repairs will be administered per dealer guidelines, with follow-up after service completion. Ideal candidates have 2+ years as a service advisor, strong communication, and a professional appearance.

Qualifications

• Two or more years of previous experience as a service advisor.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

Responsibilities

• Meet and greet service customers promptly in a professional and courteous manner.
• Inspect vehicle and refer to service history to identify and verify customer’s service needs.
• Promote the sales of appropriate services, parts, and accessories by understanding product and service requirements.
• Provide accurate cost and time of completion estimates for the services recommended and obtain authorization.
• Check on progress of services and communicate any changes in cost-estimate or delivery time to customers for approval.
• Administer warranty repairs in accordance with manufacturer guidelines.
• Confirm service appointments and conduct post-repair follow up.
• Inspect vehicles prior to delivery to ensure services/repairs are performed correctly and communicate results to the customer.
• Meet state and federal requirements for automobile repair and consumer protection.
• Demonstrate company values in all interactions.

Job description

Honda of Lake Murray in Irmo, SC seeks an Automotive Service Advisor to greet customers, assess service needs, and communicate costs and timelines. You will promote services, parts, and accessories, provide cost estimates, and obtain approvals.

Warranty repairs will be administered per dealer guidelines, with follow-up after service completion. Ideal candidates have 2+ years as a service advisor, strong communication, and a professional appearance.