Automotive Service Advisor - Lucrative Pay, PTO & Benefits

Honda of Lake Murray; Irmo (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Compensation plan

Paid time off

Medical insurance

Employee vehicle purchase program

Job summary

Honda of Lake Murray is seeking an Automotive Service Advisor in Irmo, SC. You will greet customers, assess service needs via vehicle inspection and history, and promote related services and parts.

You will provide accurate cost estimates, secure customer authorization, and track service progress throughout the day. The role requires 2+ years as a service advisor, a high school diploma or equivalent, and a valid driver's license with a clean record.

Qualifications

• Two or more years of experience as a service advisor.
• Excellent customer service skills.
• Outstanding communication skills in both verbal and written.
• High-energy, positive attitude with professional appearance.

Responsibilities

• Meet and greet service customers in a professional and courteous manner.
• Inspect vehicle and reference service history to identify needs.
• Promote services, parts and accessories with thorough product knowledge.
• Provide accurate cost and time estimates and obtain customer authorization.
• Monitor service progress and communicate changes to customers.
• Administer warranty repairs per manufacturer guidelines.
• Confirm appointments and follow up after repairs.
• Ensure proper delivery of serviced vehicles and communicate results to customers.
• Meet state and federal auto repair and consumer protection requirements.

Skills

Customer service

Communication

Positive attitude

Education

High school diploma or equivalent

Job description

Honda of Lake Murray is seeking an Automotive Service Advisor in Irmo, SC. You will greet customers, assess service needs via vehicle inspection and history, and promote related services and parts.

You will provide accurate cost estimates, secure customer authorization, and track service progress throughout the day. The role requires 2+ years as a service advisor, a high school diploma or equivalent, and a valid driver's license with a clean record.