Automotive Service Advisor — Guaranteed Hours & Benefits

Grogan's Towne Chrysler Jeep Dodge, Inc.; Toledo (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Guaranteed Hours

401k

Medical

Dental

Paid Vacation

Job summary

Grogan's Towne Chrysler Jeep Dodge Ram is seeking a Service Advisor to join our busy service team. You will greet customers, gather vehicle information, and clearly communicate vehicle symptoms to customers.

You will prepare cost estimates for labor and parts and monitor each vehicle’s progress throughout the day, ensuring satisfied customers. The ideal candidate has a proven customer-service record, energy, and a commitment to a long-term career with a growing dealership group.

Qualifications

• Proven track record of exceptional customer satisfaction.
• Past experience as a Service Advisor or related roles preferred.
• High energy and a desire for a long-term career.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Report vehicle symptoms clearly as described by customers.
• Determine and recommend maintenance based on age, mileage, and history.
• Prepare accurate labor and parts cost estimates.
• Establish follow-up times and monitor vehicle progress.
• Verify invoices match work performed and explain charges.

Skills

Customer service

Communication

Job description

Grogan's Towne Chrysler Jeep Dodge Ram is seeking a Service Advisor to join our busy service team. You will greet customers, gather vehicle information, and clearly communicate vehicle symptoms to customers.

You will prepare cost estimates for labor and parts and monitor each vehicle’s progress throughout the day, ensuring satisfied customers. The ideal candidate has a proven customer-service record, energy, and a commitment to a long-term career with a growing dealership group.