Growth‑Oriented Auto Service Advisor

Gee Automotive Group; Tustin, Northern (CA, KY); Hybrid; USD 43,000 - 86,000; Full time

Benefits offered by this job

Medical and Dental insurance

Life Insurance

Disability insurance

401(k) plan with company match

Paid time off

Employee discounts

Job summary

Tuttle-Click Tustin Chrysler Jeep Dodge Ram is seeking a motivated Service Advisor to join our high‑volume service department. You will greet customers, listen to concerns, document service needs, and present accurate estimates while coordinating with technicians.

This role offers strong earning potential through a pay scale, commissions, and production bonuses, plus benefits such as medical and dental insurance, Life Insurance, a 401(k) with company match, and paid time off.

Qualifications

• Previous service advisor or automotive customer service experience preferred.
• Strong communication, organizational, and follow-up skills.
• Sales-oriented mindset with an emphasis on ethical recommendations.
• Ability to multitask in a fast-paced, high-volume environment.
• Comfortable learning and using dealership DMS and related software.
• Commitment to delivering a positive, professional customer experience.

Responsibilities

• Greet service customers promptly and professionally.
• Listen to concerns and accurately document service needs.
• Prepare and present service recommendations and estimates.
• Coordinate repairs with technicians to ensure accuracy and timeliness.
• Provide clear updates on vehicle status throughout the repair process.
• Recommend maintenance services based on manufacturer guidelines and customer needs.
• Ensure repair orders and documentation are complete and accurate.
• Deliver an exceptional customer experience that drives loyalty and CSI performance.

Skills

Customer service

Communication

Organizational skills

Follow-up skills

Sales mindset

Multitasking

DMS software familiarity

Tools

DMS software

Job description

Tuttle-Click Tustin Chrysler Jeep Dodge Ram is seeking a motivated Service Advisor to join our high‑volume service department. You will greet customers, listen to concerns, document service needs, and present accurate estimates while coordinating with technicians.

This role offers strong earning potential through a pay scale, commissions, and production bonuses, plus benefits such as medical and dental insurance, Life Insurance, a 401(k) with company match, and paid time off.