Automotive Service Advisor — Growth & Training Opportunity

Coughlincars; Heath (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Vacation

Paid Holidays

Company Activities

Professional Development

Employee Discounts

Family Culture

Job summary

Coughlin Hyundai of Heath is seeking an experienced Service Writer/Advisor to join our Heath, OH location. You will collaborate with customers and technicians to identify needed maintenance and communicate service recommendations clearly.

We offer growth opportunities, comprehensive training, and a supportive team. Benefits include medical, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, and ongoing professional development.

Qualifications

• Experience in automotive or customer service required.
• Strong track record of customer satisfaction and service quality.
• Organized and friendly personality.
• Working knowledge of mechanical operations of vehicles.
• Professional personal appearance.
• Team oriented and self-motivated.
• Able to work with little supervision.
• Clean driving record.

Responsibilities

• Identify required maintenance with customers and technicians and advise on services.
• Offer additional services and repairs to customers.
• Estimate costs of mechanical, electrical, or other repairs.
• Enter itemized estimates and explain them to customers.
• Schedule appointments with customers.
• Meet dealership standards for repair and order production.
• Maintain CSI at or above company standards.
• Keep the work area organized, clean and safe.
• Participate in required training.
• Follow safeguarding rules and company policies and procedures.
• Other duties as assigned.

Skills

Automotive Experience

Customer Service

Organized

Friendly Demeanor

Vehicle Systems Knowledge

Team Player

Job description

Coughlin Hyundai of Heath is seeking an experienced Service Writer/Advisor to join our Heath, OH location. You will collaborate with customers and technicians to identify needed maintenance and communicate service recommendations clearly.

We offer growth opportunities, comprehensive training, and a supportive team. Benefits include medical, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, and ongoing professional development.