Automotive Service Advisor | Growth, Benefits & Career Path

Coughlin Automotive Group; Pataskala (OH); Sur place; USD 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

401(k) Savings Plan with company match

Paid Vacation

Paid Company Holidays

Company Activities and outings

Ongoing Professional Development

Employee Discounts

Family-Friendly and Inclusive Culture

Career Growth and Internal Promotions

Résumé du poste

Coughlin Ford of Pataskala is seeking an experienced full-time Service Writer/Advisor to join our team. You will collaborate with customers and technicians to identify maintenance needs, present service options, and prepare accurate estimates.

The role emphasizes customer satisfaction, efficient scheduling, and adherence to dealership standards. We offer growth opportunities within a growing Central Ohio dealership group, with a focus on training, promotion from within, and a values-driven

Qualifications

• Experience in automotive or customer service industries.
• Strong record of positive customer satisfaction results.
• Organized and friendly personality.

Responsabilités

• Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customer.
• Meets dealership's standards for repair and order production.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Follows Safeguards rules and regulations and complies with Company policies and procedures.
• Other duties as assigned

Connaissances

Customer service

Organized

Communication skills

Team oriented

Description du poste

Coughlin Ford of Pataskala is seeking an experienced full-time Service Writer/Advisor to join our team. You will collaborate with customers and technicians to identify maintenance needs, present service options, and prepare accurate estimates.

The role emphasizes customer satisfaction, efficient scheduling, and adherence to dealership standards. We offer growth opportunities within a growing Central Ohio dealership group, with a focus on training, promotion from within, and a values-driven