Automotive Service Advisor: Growth, Training & Flex Hours

Don Johnson Auto Group; Hayward (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Direct deposit payroll

Company-funded 401K

Comprehensive health benefits

Flexible working schedule

Job summary

Don Johnson Auto Group in Hayward, Wisconsin, is seeking a Service Advisor who excels in customer service and has a solid understanding of automotive processes. The position involves engaging with guests, providing maintenance guidance, and ensuring client satisfaction through thorough communication and support.

With opportunities for growth and a family-oriented culture, you'll be part of a legacy that values connection and community engagement. Join us and help drive the future of automotive service!

Qualifications

• Previous experience as a service advisor or in a similar role within the automotive industry.
• Strong understanding of automotive maintenance and repair processes.
• Excellent communication and interpersonal skills.
• Ability to upsell maintenance services and recommend additional repairs.
• Strong time management and multitasking abilities.

Responsibilities

• Warmly welcome guests and gather vehicle details.
• Examine vehicle service histories and conduct initial inspections.
• Craft clear repair orders with detailed work descriptions.
• Discuss technician findings with guests and suggest necessary corrective measures.
• Monitor repair progress and update clients on estimates.

Skills

Communication skills

Customer service

Problem-solving

Sales skills

Organizational skills

Education

High school diploma or equivalent

Certification in automotive service

Tools

Dealership management software

Electronic diagnostic tools

Job description

Don Johnson Auto Group in Hayward, Wisconsin, is seeking a Service Advisor who excels in customer service and has a solid understanding of automotive processes. The position involves engaging with guests, providing maintenance guidance, and ensuring client satisfaction through thorough communication and support.

With opportunities for growth and a family-oriented culture, you'll be part of a legacy that values connection and community engagement. Join us and help drive the future of automotive service!