Automotive Service Advisor: Growth, Training & Flex Hours

Bob Loquercio Auto Group; Bartlett (IL); Hybrid; USD 46,000 - 64,000; Full time

Benefits offered by this job

Hands-on training

Mentorship

Medical, dental, and vision insurance

401(k) retirement plan

Flexible schedules

Employee discounts

Career advancement opportunities

Job summary

Bob Loquercio Auto Group in Bartlett, IL is seeking a Service Advisor to join our high-energy service department. You will greet customers, gather vehicle information, document concerns, and craft clear estimates while delivering an outstanding service experience.

We offer hands-on training, mentorship, and advancement opportunities, plus medical, dental, and vision insurance, 401(k), and flexible schedules in a growing, high-volume environment.

Qualifications

• Must be able to work independently with minimal supervision.
• Thrives in a fast-paced, high-volume environment.
• Positive, professional, customer-focused attitude required.

Responsibilities

• Greet customers promptly and professionally.
• Gather customer and vehicle information accurately.
• Clearly document vehicle concerns and symptoms.
• Recommend maintenance and repairs based on vehicle age, mileage, and history.
• Prepare detailed and accurate estimates for parts and labor.
• Set and manage customer expectations for repair timelines.
• Monitor repair progress and provide regular customer updates.
• Review final invoices for accuracy and alignment with completed work.
• Explain repairs, services, and charges clearly.

Skills

Independence

Fast-paced environment

Customer-focused

Communication

Organization

Background check / drug screen

Job description

Bob Loquercio Auto Group in Bartlett, IL is seeking a Service Advisor to join our high-energy service department. You will greet customers, gather vehicle information, document concerns, and craft clear estimates while delivering an outstanding service experience.

We offer hands-on training, mentorship, and advancement opportunities, plus medical, dental, and vision insurance, 401(k), and flexible schedules in a growing, high-volume environment.