Growth-Driven Service Advisor - Training & Flexible Hours

Elgin Genesis; Bartlett (IL); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan

Paid education and ongoing development

Flexible schedules and strong work–lif

Employee discounts on services

Job summary

Bob Loquercio Auto Group is seeking a Service Advisor to join its high-energy, customer-focused service department. You will greet customers, gather vehicle information, document concerns, and guide them through recommended maintenance and repairs with clear explanations and estimates.

Ideal candidates are independent, organized, and capable of thriving in a fast-paced environment, with strong communication and a professional demeanor.

Qualifications

• Ability to work independently with minimal supervision.
• Thrive in a fast-paced, high-volume environment.
• Positive, professional, and customer-focused attitude.
• Strong communication and organizational skills.
• High-volume mindset with attention to detail.
• Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

• Greet customers promptly and professionally.
• Gather customer and vehicle information accurately.
• Clearly document vehicle concerns and symptoms.
• Recommend maintenance and repairs based on vehicle age, mileage, and history.
• Prepare detailed and accurate estimates for parts and labor.
• Set and manage customer expectations for repair timelines.
• Monitor repair progress throughout the day and provide regular customer updates.
• Review final invoices to ensure accuracy and alignment with completed work.
• Explain repairs, services, and charges in a clear and friendly manner.

Skills

Communication skills

Customer focus

Organizational skills

Attention to detail

Job description

Bob Loquercio Auto Group is seeking a Service Advisor to join its high-energy, customer-focused service department. You will greet customers, gather vehicle information, document concerns, and guide them through recommended maintenance and repairs with clear explanations and estimates.

Ideal candidates are independent, organized, and capable of thriving in a fast-paced environment, with strong communication and a professional demeanor.