Automotive Service Advisor — Fast-Paced Growth & Training

Chicago Northside Toyota; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

State-of-the-art facilities

Training & mentorship

Paid education

Competitive pay with growth

Health insurance

401(k)

Life insurance

Disability/critical illness

Employee discounts

Flexible schedules

Job summary

Bob Loquercio Auto Group in Chicago is seeking a motivated Service Advisor to join our high-volume, growing Service Department and deliver an outstanding customer experience.

We offer hands-on training, mentorship, paid education, and advancement opportunities in a fast-paced environment with state-of-the-art facilities.

You will greet customers, gather vehicle information, document concerns, and prepare estimates while maintaining clear communication and exceptional service.

Qualifications

• Ability to work independently with minimal supervision.
• Thrive in a fast-paced, high-volume environment.
• Positive, professional, and customer-focused attitude.
• Strong communication and organizational skills.
• High-volume mindset with attention to detail.
• Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

• Greet customers promptly and professionally
• Gather customer and vehicle information accurately
• Clearly document vehicle concerns and symptoms
• Recommend maintenance and repairs based on vehicle age, mileage, and history
• Prepare detailed and accurate estimates for parts and labor
• Set and manage customer expectations for repair timelines
• Monitor repair progress throughout the day and provide regular customer updates
• Review final invoices to ensure accuracy and alignment with completed work
• Explain repairs, services, and charges in a clear and friendly manner

Skills

Customer service

Communication

Organizational skills

Attention to detail

Independent work

Job description

Bob Loquercio Auto Group in Chicago is seeking a motivated Service Advisor to join our high-volume, growing Service Department and deliver an outstanding customer experience.

We offer hands-on training, mentorship, paid education, and advancement opportunities in a fast-paced environment with state-of-the-art facilities.

You will greet customers, gather vehicle information, document concerns, and prepare estimates while maintaining clear communication and exceptional service.