Automotive Service Advisor: Growth & Training

Bob Loquercio Auto Group; Chicago (IL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

State-of-the-art facilities

Training & mentorship

Paid education

Competitive compensation

Health plans (medical, dental, vision)

401(k) plan

Life insurance

Critical illness insurance

Employee discounts

Flexible schedules

Job summary

Bob Loquercio Auto Group in Chicago is seeking a Service Advisor to join our high-volume service department and deliver an outstanding customer experience. We offer hands-on training, mentorship, and advancement opportunities to help you grow your career in a fast-paced automotive environment.

As a Service Advisor, you will greet customers, document concerns, prepare estimates, and communicate repair timelines clearly.

Qualifications

• Ability to work independently with minimal supervision.
• Thrive in a fast-paced, high-volume environment.
• Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

• Greet customers promptly and professionally
• Gather customer and vehicle information accurately
• Clearly document vehicle concerns and symptoms
• Recommend maintenance and repairs based on vehicle age, mileage, and history
• Prepare detailed and accurate estimates for parts and labor
• Set and manage customer expectations for repair timelines
• Monitor repair progress throughout the day and provide regular customer updates
• Review final invoices to ensure accuracy and alignment with completed work
• Explain repairs, services, and charges in a clear and friendly manner

Skills

Strong communication

Customer-focused

Organizational skills

Independent work

Team player

Job description

Bob Loquercio Auto Group in Chicago is seeking a Service Advisor to join our high-volume service department and deliver an outstanding customer experience. We offer hands-on training, mentorship, and advancement opportunities to help you grow your career in a fast-paced automotive environment.

As a Service Advisor, you will greet customers, document concerns, prepare estimates, and communicate repair timelines clearly.