Automotive Service Advisor: Growth, Training & Benefits

DCD Automotive/Nucar; Wickford Junction (RI); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Life Insurance

Disability Insurance

Paid Vacation

401(k) Plan

Employee Discounts

Career Training

Résumé du poste

Nucar Toyota of North Kingstown is seeking an energetic Service Advisor to connect customers with our service team. You will greet clients, book appointments, document vehicle needs, and present clear repair estimates in a fast-paced dealership setting.

As a primary link between customers and technicians, you will review work, manage invoices, and follow up to ensure satisfaction. A positive, team-oriented attitude and reliable driving record are required.

Qualifications

• Previous automotive service advisor experience preferred.
• Dealership experience is a plus.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask in a busy, fast-paced environment.
• Comfortable using dealership computer systems and technology.
• Professional, positive, team-oriented attitude.
• Valid driver's license and acceptable driving record.

Responsabilités

• Greet customers and provide an exceptional service experience.
• Schedule service appointments and prepare repair orders.
• Listen to customer concerns and accurately document vehicle needs.
• Review recommended maintenance and repairs with customers.
• Provide clear estimates and keep customers updated throughout the repair process.
• Communicate with technicians to ensure repairs are completed accurately and on time.
• Review completed work and invoices with customers.
• Follow up with customers to ensure satisfaction.
• Build long-term customer relationships and promote customer retention.
• Maintain accurate records and follow dealership processes and manufacturer guidelines.

Connaissances

Customer service

Communication

Time management

Multitasking

Dealership software

Teamwork

Valid driver’s license

Outils

Dealership software

Description du poste

Nucar Toyota of North Kingstown is seeking an energetic Service Advisor to connect customers with our service team. You will greet clients, book appointments, document vehicle needs, and present clear repair estimates in a fast-paced dealership setting.

As a primary link between customers and technicians, you will review work, manage invoices, and follow up to ensure satisfaction. A positive, team-oriented attitude and reliable driving record are required.