Service Advisor_4 (Toyota)

Nucar Southern New England; Walpole (MA); Presencial; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Insurance

Company-Paid Life Insurance

Short- & Long-Term Disability

Paid Vacation & Holidays

401(k) with Company Contribution

Employee Discounts

Training and Career Advancement

Descripción de la vacante

Nucar Toyota of Norwood is hiring an energetic Automotive Service Advisor to serve as the main link between customers and service technicians.

You will greet customers, schedule service, document needs, and present clear estimates while keeping clients informed and satisfied throughout repairs.

Formación

• Previous automotive service advisor experience preferred.
• Dealership experience is a plus.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask in a busy, fast-paced environment.
• Comfortable using dealership computer systems and technology.
• Professional, positive, team-oriented attitude.
• Valid driver's license and acceptable driving record.

Responsabilidades

• Greet customers and provide an exceptional service experience.
• Schedule service appointments and prepare repair orders.
• Listen to customer concerns and accurately document vehicle needs.
• Review recommended maintenance and repairs with customers.
• Provide clear estimates and keep customers updated throughout the repair process.
• Communicate with technicians to ensure repairs are completed accurately and on time.
• Review completed work and invoices with customers.
• Follow up with customers to ensure satisfaction.
• Build long-term customer relationships and promote customer retention.
• Maintain accurate records and follow dealership processes and manufacturer guidelines.

Conocimientos

Automotive service advisor

Customer service

Communication

Dealership experience

Time management

Multitasking

Herramientas

Dealership software

Descripción del empleo

Nucar Toyota of Norwood is Hiring!

We are looking for an energetic, customer-focused Automotive Service Advisor to join our growing team. If you have strong communication skills, enjoy working with people, and thrive in a fast-paced dealership environment, we want to hear from you!

What You'll Do

As a Service Advisor, you'll be the primary connection between our customers and our service technicians. Responsibilities include:

• Greet customers and provide an exceptional service experience
• Schedule service appointments and prepare repair orders
• Listen to customer concerns and accurately document vehicle needs
• Review recommended maintenance and repairs with customers
• Provide clear estimates and keep customers updated throughout the repair process
• Communicate with technicians to ensure repairs are completed accurately and on time
• Review completed work and invoices with customers
• Follow up with customers to ensure satisfaction
• Build long-term customer relationships and promote customer retention
• Maintain accurate records and follow dealership processes and manufacturer guidelines

What We're Looking For

• Previous automotive service advisor experience preferred
• Dealership experience is a plus
• Excellent customer service and communication skills
• Strong organizational and time-management abilities
• Ability to multitask in a busy, fast-paced environment
• Comfortable using dealership computer systems and technology
• Professional, positive, team-oriented attitude
• Valid driver's license and acceptable driving record

Why Join Nucar?

At Nucar Automotive Group, we believe our employees are the key to delivering an outstanding customer experience. We offer a supportive team environment, opportunities for advancement, and a comprehensive benefits package that includes:

• Medical, Dental & Vision Insurance
• Company-Paid Life Insurance
• Short- and Long-Term Disability
• Paid Vacation & Holidays
• 401(k) with Company Contribution
• Employee Discounts
• Training and Career Advancement Opportunities

Ready to take the next step in your automotive career?

Join the Nucar team and build your career with a growing automotive organization.

Nucar Automotive Group is an Equal Opportunity Employer.