Automotive Service Advisor - Growth, Training & Benefits

Lindsay Buick GMC; Warrenton (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k profit sharing with match

Health, Dental, and Vision insurance

Paid Training

Paid Vacation

Job summary

Lindsay Buick GMC in Warrenton, VA is seeking an Automotive Service Advisor. Prior experience as a service advisor is required. CDK and SMART VMA experience is a plus.

The dealership offers paid training, a 401k profit sharing plan with match, health, dental, and vision insurance, and paid vacation. Primary responsibilities include troubleshooting customer concerns with current tools, ensuring courtesy to customers and staff, staying updated with service publications, and delivering safe,

Qualifications

• High school diploma or equivalent.
• Valid driver license with a good driving record.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process-driven environment.
• Outstanding communication skills in both verbal and written.

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided.
• Ensure that courtesy is shown toward all customers and other employees.
• Keep up to date with all technical publications, Service Comm, and Assist terminal operations.
• Make every reasonable effort to ensure safe and high-quality vehicle service is delivered as promised the first time.
• Inspect each vehicle for additional service opportunities following local and factory recommendations.
• Participate in Factory or in-house sponsored training programs offered to you.
• Complete all paperwork completely and correctly, attaching shop forms to RO hard copy.
• Perform other duties as assigned by the Service Manager, ASM or Group Leader.
• Always come to work on time, ready to work, and in a clean uniform.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Lindsay Buick GMC in Warrenton, VA is seeking an Automotive Service Advisor. Prior experience as a service advisor is required. CDK and SMART VMA experience is a plus.

The dealership offers paid training, a 401k profit sharing plan with match, health, dental, and vision insurance, and paid vacation. Primary responsibilities include troubleshooting customer concerns with current tools, ensuring courtesy to customers and staff, staying updated with service publications, and delivering safe,