Automotive Service Advisor - Growth, Training & Benefits

Vaden Automotive; Brunswick (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental & Vision Insurance

401(k) with Employer Match

Paid Vacation & Holidays

Employee Discounts on Vehicles,Service

Job summary

Vaden Automotive is seeking an experienced Automotive Service Advisor to deliver a professional, trustworthy service experience in our Georgia location. You will interpret customer concerns, document vehicle needs, and coordinate repair orders in a fast-paced environment.

Strong communication skills, a focus on customer satisfaction, and ability to work with technicians are essential. Prior CDK and Xtime experience is a plus; valid license and HS diploma required.

Qualifications

• Minimum high school diploma or equivalent.
• Previous Automotive Service Advisor experience preferred.
• CDK and Xtime experience is a strong plus.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers and create a professional, welcoming service experience.
• Listen to customer concerns and document vehicle needs.
• Schedule appointments and manage repair orders.
• Review maintenance recommendations with customers and explain repairs clearly.
• Communicate repair updates and timelines throughout the service process.
• Work closely with technicians to monitor vehicle repairs.
• Follow up with customers to build repeat business.

Skills

Customer service

Communication

Time management

Multitasking

Professionalism

Teamwork

Education

High school diploma or equivalent

Tools

CDK

Xtime

Job description

Vaden Automotive is seeking an experienced Automotive Service Advisor to deliver a professional, trustworthy service experience in our Georgia location. You will interpret customer concerns, document vehicle needs, and coordinate repair orders in a fast-paced environment.

Strong communication skills, a focus on customer satisfaction, and ability to work with technicians are essential. Prior CDK and Xtime experience is a plus; valid license and HS diploma required.