Automotive Service Advisor: Growth, Training & Benefits

Reliable Superstore; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401(k) plan with company match

Competitive compensation with growth

Job summary

Reliable Toyota of Springfield is hiring a Service Advisor/Service Writer to be the primary contact between customers and the service department. You will manage multiple open repair orders, coordinate with technicians, and provide proactive updates via phone, text, and email.

The role requires strong organizational and communication skills, with comprehensive training provided. Ideal for customer-focused individuals seeking a long-term career in a fast-paced auto service environment.

Qualifications

• Ability to juggle competing priorities and stay calm under pressure.
• Strong multitasking and organizational skills.
• Professional and confident communication.
• Sales experience with the ability to ethically recommend services.
• Ability to receive direction from multiple team members and prioritize.

Responsibilities

• Greet customers promptly and professionally during check-in.
• Review scheduled maintenance and repair needs in detail.
• Analyze diagnostic reports and recommend additional services when appropriate.
• Communicate repair timelines, pricing, and service updates clearly.

Skills

Multitasking

Organizational skills

Professional communication

Sales experience

Time management

Tools

CDK

X-Time

Job description

Reliable Toyota of Springfield is hiring a Service Advisor/Service Writer to be the primary contact between customers and the service department. You will manage multiple open repair orders, coordinate with technicians, and provide proactive updates via phone, text, and email.

The role requires strong organizational and communication skills, with comprehensive training provided. Ideal for customer-focused individuals seeking a long-term career in a fast-paced auto service environment.