Automotive Service Advisor - Growth, Training & Benefits

DAN VADEN CHEVROLET CADILLAC SAVANNAH

Savannah (GA)

On-site

USD 45,000 - 65,000

Full time

5 days ago

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Benefits offered by this job

Competitive pay

Health insurance

401(k) with employer match

Paid vacation & holidays

Employee discounts on vehicles,service

Training & development

Career advancement

Team environment

Job summary

Vaden Automotive in Savannah, GA is seeking an experienced Automotive Service Advisor to help build trust with customers and communicate repair recommendations effectively. You will schedule service, document vehicle needs, and coordinate with technicians to keep the service bay moving.

The ideal candidate has dealership or independent repair experience, strong communication skills, and a professional appearance.

Qualifications

Previous Automotive Service Advisor experience preferred.
Dealership or independent automotive repair experience welcome.
CDK and Xtime experience is a strong plus.
Valid driver’s license and high school diploma or equivalent.
Must pass a pre-employment background check and MVR.

Responsibilities

Greet customers and create a professional, welcoming service experience.
Listen to customer concerns and accurately document vehicle needs.
Schedule appointments and manage repair orders.
Review recommended maintenance and repairs with customers.
Explain technical information clearly to customers.
Communicate repair updates and timelines during the service process.
Work closely with technicians to monitor repairs.
Recommend appropriate maintenance and dealership services.
Review completed work with customers before delivery and follow up to foster repeat business.