Automotive Service Advisor – Growth, Training & Benefits

Mileone; Elizabeth City (NC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation with earning潜

Career advancement opportunities

Positive, success driven work enviro

Job summary

Hall Ford Hyundai Elizabeth City seeks an experienced Automotive Service Advisor/ Service Writer to greet customers and consult on vehicle service needs. Primary responsibilities include scheduling service appointments, preparing service estimates, and addressing customer questions.

The role emphasizes premier customer service, awareness of warranty specifications, and accurate communication with customers. Competitive compensation and training opportunities are highlighted by MileOne Autogroup.

Qualifications

• Prior experience in automotive service writing; CDK experience a plus
• Working knowledge of basic car functions, characteristics, and operations
• Valid driver's license with 2 or fewer moving violations in the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) in the last 3 years
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints

Skills

Customer service

Reading & interpreting documents

MS Office basics

Tools

CDK experience

Job description

Hall Ford Hyundai Elizabeth City seeks an experienced Automotive Service Advisor/ Service Writer to greet customers and consult on vehicle service needs. Primary responsibilities include scheduling service appointments, preparing service estimates, and addressing customer questions.

The role emphasizes premier customer service, awareness of warranty specifications, and accurate communication with customers. Competitive compensation and training opportunities are highlighted by MileOne Autogroup.