Automotive Service Advisor - Unlimited Earning Potential

Mileone; Elizabeth City (NC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement

Mentoring programs

Health benefits

Employee purchase program

Job summary

Hall Ford Hyundai Elizabeth City is seeking an experienced Automotive Service Advisor/Service Writer to greet customers and discuss their vehicle service needs. The role emphasizes premier customer service and accurate service estimation.

The position requires prior automotive service writing experience, familiarity with CDK is a plus, and a valid driver’s license with a clean record. Competitive compensation is offered with opportunities for growth within MileOne Autogroup.

Qualifications

• Prior experience in automotive service writing; CDK experience a plus.
• Working knowledge of basic car functions, characteristics, and operations
• Valid driver’s license with 2 or fewer moving violations in the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) in the last 3 years
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints

Skills

Customer service mindset

Attention to detail

Reading and interpreting manuals

Mathematical skills

Tools

CDK

MS Office

Internet proficiency

Job description

Hall Ford Hyundai Elizabeth City is seeking an experienced Automotive Service Advisor/Service Writer to greet customers and discuss their vehicle service needs. The role emphasizes premier customer service and accurate service estimation.

The position requires prior automotive service writing experience, familiarity with CDK is a plus, and a valid driver’s license with a clean record. Competitive compensation is offered with opportunities for growth within MileOne Autogroup.