Automotive Service Advisor | Growth, Training & Benefits

John Jones Auto Group; Corydon (IN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) with match

Professional development

Job summary

John Jones Auto Group in Indiana is seeking a Service Advisor to greet customers, listen to needs, and schedule appointments, with responsibilities including loaner cars and insurance checks before maintenance.

The role emphasizes accurate estimates, clear communication, and a proactive approach to customer satisfaction, with a path for long-term career growth in a dealership that values integrity and ongoing training.

Qualifications

• Minimum of 1 year in service department.
• Ability to lift 50 pounds and work on your feet.
• Excellent customer service and communication skills.
• Knowledge of automobiles and basic computer skills.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Explain all completed work and charges to customers.

Skills

Customer service

Automotive knowledge

Problem-solving

Computer skills

Team player

Integrity

Communication

Fast-paced environment

Physical stamina

Education

High school diploma or equivalent

Job description

John Jones Auto Group in Indiana is seeking a Service Advisor to greet customers, listen to needs, and schedule appointments, with responsibilities including loaner cars and insurance checks before maintenance.

The role emphasizes accurate estimates, clear communication, and a proactive approach to customer satisfaction, with a path for long-term career growth in a dealership that values integrity and ongoing training.