Automotive Service Advisor | Customer Care & Growth

John Jones Chevrolet of Corydon; Corydon (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Professional development opportunities

Job summary

John Jones Auto Group in Corydon, KY is seeking a Service Advisor to greet customers, listen to needs, and schedule maintenance appointments. You will prepare estimates, explain work, and monitor progress with clear communication to customers.

The role emphasizes high-quality customer service, integrity, and the ability to work in a fast-paced dealership environment, with opportunities for professional growth and training.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year in service department.
• Ability to lift 50 pounds and stand for extended periods.
• Strong customer service and communication skills.

Responsibilities

• Greet customers promptly and obtain their information.
• Listen to needs and schedule appropriate maintenance appointments.
• Prepare complete and accurate labor and parts estimates.
• Explain work performed and charges to customers.
• Monitor vehicle progress and update customers regularly.
• Verify final invoice matches work performed on repair order.

Skills

Customer service

Automotive knowledge

Problem solving

Communication

Computer skills

Fast-paced environment

Integrity

Education

High school diploma or equivalent

Job description

John Jones Auto Group in Corydon, KY is seeking a Service Advisor to greet customers, listen to needs, and schedule maintenance appointments. You will prepare estimates, explain work, and monitor progress with clear communication to customers.

The role emphasizes high-quality customer service, integrity, and the ability to work in a fast-paced dealership environment, with opportunities for professional growth and training.