Automotive Service Advisor – Growth & Training

Lexus of Wayzata; United States; On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

Discounts on products, services, and-?

Job summary

Lexus of Wayzata, part of the Ed Napleton Automotive Group, seeks a Service Advisor to liaise between customers and technicians, presenting vehicle repair recommendations and guiding service lane interactions to keep vehicles in top condition.

Include benefits such as medical, dental, vision insurance, 401k, paid vacation, and ongoing training. Strong emphasis on customer service and technology use within a large dealership group.

Qualifications

• Exceptional customer service skills demonstrated in a fast-paced service environment.
• Tech-savvy with ability to learn and use dealership management systems and service technologies.
• Willingness to undergo a background check and drug screen in accordance with local law/regulations.
• Applicants must be 18 years of age or older to comply with company driving policy.

Responsibilities

• Meet and greet customers in the service drive.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.
• Other duties as assigned by management.

Skills

Exceptional Customer Service

Tech Savvy

Background check

Drug screen

Age 18+

Job description

Lexus of Wayzata, part of the Ed Napleton Automotive Group, seeks a Service Advisor to liaise between customers and technicians, presenting vehicle repair recommendations and guiding service lane interactions to keep vehicles in top condition.

Include benefits such as medical, dental, vision insurance, 401k, paid vacation, and ongoing training. Strong emphasis on customer service and technology use within a large dealership group.