Entry-Level Service Advisor – Auto Care & Customer Focus

Napleton Automotive Group; Minnesota; On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Pay incentives

Family owned

Insurance (Medical, Dental, Vision)

401k

Paid time off

Discounts on products/services/vehicle

Training and development

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at Lexus of Wayzata in Minnesota. You will greet customers, relay repair recommendations to technicians, and help keep vehicles in top condition with clear communication.

Responsibilities include writing repair orders with transparent pricing and estimates, updating customers throughout the service process, and using advanced Fixed Operations technology. Competitive benefits and a 40-hour week are offered.

Qualifications

• Exceptional customer service required.
• Must be tech-savvy and able to learn new systems.
• Willingness to undergo a background check and drug screen.

Responsibilities

• Meet and greet the customer in the service drive.
• Write repair orders with transparent cost and time estimates.
• Provide timely, proactive communication with customers throughout the process.
• Maintain a positive attitude and strong work ethic with customers and staff.
• Utilize Fixed Operations technology to assist service operations.
• Undertake other duties as assigned by management.

Skills

Exceptional Customer Service Skills

Tech Savvy

Background check requirement

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at Lexus of Wayzata in Minnesota. You will greet customers, relay repair recommendations to technicians, and help keep vehicles in top condition with clear communication.

Responsibilities include writing repair orders with transparent pricing and estimates, updating customers throughout the service process, and using advanced Fixed Operations technology. Competitive benefits and a 40-hour week are offered.