Automotive Service Advisor: Growth, Tech & Great Benefits

Napleton Automotive Group; Minnesota; Presencial; USD 60 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Employee Discounts

Extensive.training

Resumo da oferta

Napleton's Lexus of Wayzata in Minnesota is seeking a Service Advisor to join The Ed Napleton Automotive Group. You will be a liaison between customers and technicians, presenting repair recommendations and keeping the customer informed throughout the service process.

The Service Advisor will ensure transparent cost and time estimates, write repair orders, and support a fast, friendly service lane with cutting-edge fixed operations technology.

Qualificações

• Exceptional customer service skills required.
• Tech-savvy and able to learn and utilize technology.
• Previous automotive service advisor experience is a plus but not required.

Responsabilidades

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting-edge Fixed Operations Technology.
• Other duties as assigned by management.

Conhecimentos

Customer service

Tech savvy

Service advisor experience (pref)

Descrição da oferta de emprego

Napleton's Lexus of Wayzata in Minnesota is seeking a Service Advisor to join The Ed Napleton Automotive Group. You will be a liaison between customers and technicians, presenting repair recommendations and keeping the customer informed throughout the service process.

The Service Advisor will ensure transparent cost and time estimates, write repair orders, and support a fast, friendly service lane with cutting-edge fixed operations technology.