Automotive Service Advisor – Growth, PTO & 401K Included

Crown Acura; Clearwater (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Time Off (PTO)

Short- and long-term disability

Life insurance

Flexible spending accounts

401K w/ company match

Growth opportunities and advancement

Community service opportunities

Safe and environmentally conscious

Job summary

Crown Acura in Florida is seeking an experienced Service Advisor to engage daily with customers, technicians, managers, and parts staff. A friendly, outgoing demeanor and strong customer service skills are essential for success in this role.

The position offers comprehensive benefits, growth opportunities, and the stability of an established dealership group. Most responsibilities include handling service sales, CSI targets, and accurate repair estimates while maintaining a customer-centric

Qualifications

• Minimum one year of experience as an automotive service advisor.
• Basic knowledge of automotive repairs.
• Proficient with computer and data entry.
• Ability to work outdoors, stand, walk and climb in/out of vehicles for extended periods.
• Hold a valid driver license and have a clean driving record.
• Pass pre-employment background checks including reference checks and drug testing.

Responsibilities

• Meet predetermined service sales objectives.
• Meet predetermined customer satisfaction score objectives (CSI).
• Schedule service appointments and obtain customer/vehicle data.
• Greet customers and obtain vehicle information.
• Write up and enter vehicle problems clearly on repair order (written/computer).
• May test drive vehicles and recommend additional necessary service.
• Provide complete and accurate written cost estimates for labor/parts.
• Explain completed work to customer and maintain quality control.

Skills

Customer service

Communication

Attention to detail

Reliability

Friendly and outgoing demeanor

Job description

Crown Acura in Florida is seeking an experienced Service Advisor to engage daily with customers, technicians, managers, and parts staff. A friendly, outgoing demeanor and strong customer service skills are essential for success in this role.

The position offers comprehensive benefits, growth opportunities, and the stability of an established dealership group. Most responsibilities include handling service sales, CSI targets, and accurate repair estimates while maintaining a customer-centric