Experienced Automotive Service Advisor | Growth & Impact

Crown Cars; Florida; Híbrido; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

Paid Time Off

Short- and long-term disability

Life insurance

Flexible spending accounts

401K with company match

Growth and advancement opportunities

Opportunities to serve your community

Safe and environmentally conscious

Descripción de la vacante

Crown Automotive Group in St. Petersburg, FL, is seeking an experienced Service Advisor to join our busy service department. You will interact with customers, technicians, and managers to ensure top-tier service and customer satisfaction. ONE to THREE years of experience preferred.

We promote from within and offer growth opportunities in a family-owned dealership group with a strong community focus. Join Crown Honda to advance your career in a supportive environment.

Formación

• MINIMUM One Year of Experience as an automotive service advisor.
• Basic knowledge of automotive repairs.
• Proficient on the computer.
• Hold a current, valid driver license and clean driving record.
• Ability to work outdoors, stand, walk, and climb in and out of vehicles.
• Be able to pass pre-employment background checks and drug testing.

Responsabilidades

• Meet predetermined service sales objectives.
• Meet predetermined customer satisfaction score objectives (CSI).
• Schedule service appointments - obtain customer and vehicle data prior to arrival.
• Greet customers in a timely, friendly manner and obtain vehicle information.
• Write up / Enter vehicle problems accurately and clearly on repair order (written/computer).
• May test drive vehicles.
• Recommend additional necessary service.
• Provide complete and accurate written cost estimate for labor/parts.
• Maximize product knowledge.
• Explain completed work to customer.
• Implement and maintain quality control process.
• Other duties as part of description and as per company/department needs.

Conocimientos

Customer service

Computer proficiency

Communication

Professionalism

Teamwork

Herramientas

CRM software

Descripción del empleo

Crown Automotive Group in St. Petersburg, FL, is seeking an experienced Service Advisor to join our busy service department. You will interact with customers, technicians, and managers to ensure top-tier service and customer satisfaction. ONE to THREE years of experience preferred.

We promote from within and offer growth opportunities in a family-owned dealership group with a strong community focus. Join Crown Honda to advance your career in a supportive environment.