Automotive Service Advisor — Growth, PTO & 401(k)

Berman Star Nissan; Chicago (IL); On-site; USD 113,000 - 138,000; Full time

Benefits offered by this job

Competitive PTO policy

Medical insurance options + telehealth

Dental, vision, life insurance

Disability coverage

Fully paid training

401(k) retirement savings plan

Employee discounts on service and car

Career advancement opportunities

Job summary

Berman Nissan Chicago is seeking a Service Advisor to join our growing team in Chicago, IL. The role is full-time with compensation starting at $125,000+ annually through commission, reflecting performance and service demand.

In this position you will greet customers, gather vehicle information, document service needs, prepare estimates, and coordinate repairs with the service team. We offer strong benefits and career growth opportunities.

Qualifications

• 1+ year of Service Advisor experience.
• Excellent verbal and written communication skills.
• Detail-oriented with the ability to accurately document service needs and recommendations.
• Proficient in computer systems and automotive service software.
• Valid driver's license with a clean driving record (minimum 2years).
• Must be willing to submit to a background screening.

Responsibilities

• Greet customers promptly and professionally upon arrival
• Gather customer and vehicle information
• Listen to customer concerns and accurately document service needs
• Prepare accurate estimates for labor and parts
• Keep customers updated on repair status and timelines
• Clearly explain completed work and associated costs
• Coordinate service appointments and ensure timely completion
• Work closely with technicians, parts staff, and team members to ensure a smooth workflow

Skills

Customer service

Communication

Documentation

Multi-tasking

Computer systems

Valid driver's license

Tools

Automotive service software

Job description

Berman Nissan Chicago is seeking a Service Advisor to join our growing team in Chicago, IL. The role is full-time with compensation starting at $125,000+ annually through commission, reflecting performance and service demand.

In this position you will greet customers, gather vehicle information, document service needs, prepare estimates, and coordinate repairs with the service team. We offer strong benefits and career growth opportunities.