Automotive Service Advisor - Growth & Great Benefits

Berman Auto Group; United States; On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive PTO

Medical insurance options

Telehealth

Dental & vision

Disability coverage

Paid training

401(k)

Employee discounts

Job summary

Berman Kia of Lincolnwood is seeking an experienced Service Advisor to join our growing team. This full-time role combines customer service with automotive knowledge to deliver accurate service recommendations and clear estimates.

You will greet customers, document their concerns, prepare labor and parts estimates, and coordinate service with technicians to ensure timely, quality repairs. Strong communication and attention to detail are essential.

Qualifications

• 1+ year of Service Writing experience required.
• Excellent verbal and written communication.
• Detail-oriented and accurate documentation.
• Proficient in computer systems and automotive service software.
• Valid driver's license with a clean record (minimum 3 years).

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Gather customer and vehicle information.
• Listen to concerns and document service needs accurately.
• Prepare estimates for labor and parts.
• Coordinate service appointments and timelines.
• Explain completed work and costs to customers.
• Work with technicians, parts staff, and team for smooth workflow.

Skills

Service Writing

Interpersonal skills

Communication skills

Documentation

Multitasking

Driver's license

Tools

Automotive service software

CRM software

Job description

Berman Kia of Lincolnwood is seeking an experienced Service Advisor to join our growing team. This full-time role combines customer service with automotive knowledge to deliver accurate service recommendations and clear estimates.

You will greet customers, document their concerns, prepare labor and parts estimates, and coordinate service with technicians to ensure timely, quality repairs. Strong communication and attention to detail are essential.