Automotive Service Advisor: Growth & Perks

LaFontaine Automotive Group; Ann Arbor (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Referral Program

Employee Discounts

Benefits Package

401(k) and Employer Match

Paid Time Off

Holiday Pay

Job summary

LaFontaine Automotive Group seeks a dedicated Automotive Service Advisor to join its growing team. The ideal candidate will be responsible for scheduling service work, selling additional services, and ensuring a high level of customer satisfaction.

With a commitment to family values and environmental protection, our company actively engages with the community and offers numerous employee benefits. As a Service Advisor, you will need strong communication skills, problem-solving abilities, and

Qualifications

• Prior Experience Preferred.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.

Responsibilities

• Schedule service work in the department.
• Sell additional services to customers.
• Greet customers in a timely and professional manner.
• Provide estimates for labor and parts.
• Maintain Customer Satisfaction Index rating.
• Deliver vehicle to customer and answer questions.

Skills

Problem Solving

Customer focused

Excellent communication skills

Documentation and Repair Order Entry

Positive Attitude

Ability to overcome objections

Team Player

Strong written and verbal skills

Education

High School Diploma or GED

2 years or more experience

Job description

LaFontaine Automotive Group seeks a dedicated Automotive Service Advisor to join its growing team. The ideal candidate will be responsible for scheduling service work, selling additional services, and ensuring a high level of customer satisfaction.

With a commitment to family values and environmental protection, our company actively engages with the community and offers numerous employee benefits. As a Service Advisor, you will need strong communication skills, problem-solving abilities, and