Automotive Service Advisor – Growth Path, Competitive Pay

Miller Transportation Group; Lumberton Township (NJ); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Paid vacation and holidays

Health, vision, dental insurance

Résumé du poste

Miller Subaru in Mount Holly, NJ, a longtime family-owned dealership, is seeking a Service Advisor to join our team. You will greet customers, inspect vehicles, communicate service needs, and prepare cost estimates with authorization.

Requirements include two or more years as a service advisor, a high school diploma or equivalent, and a valid driver's license. Hours are Monday–Friday 7:30 AM–6:00 PM with some Saturdays; we offer competitive pay and a robust benefits package.

Qualifications

• Two or more years of previous experience as a service advisor.
• High school diploma or equivalent.
• Valid driver license.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• Ability to work: Monday - Friday 7:30 AM until 6:00 PM and some Saturdays are required.

Responsabilités

• Greet service customers promptly in a professional and courteous manner.
• Inspect vehicles at check in and refer to service history to accurately identify and verify customer’s service needs.
• Promote the sales of appropriate services parts and accessories by thoroughly understanding the product and associated service requirements.
• Provide accurate cost and time of completion estimates for the services recommended communicate and get proper authorization from customers.
• Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate promised time of delivery or recommended services.
• Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
• Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
• Inspect vehicles prior to each customer delivery to ensure vehicle services and/or repairs are performed correctly and communicate the results with the customer.
• Meet requirements of the state and federal law for automobile repair and consumer protection.

Connaissances

Communication

Process-driven work

Formation

High school diploma or equivalent

Description du poste

Miller Subaru in Mount Holly, NJ, a longtime family-owned dealership, is seeking a Service Advisor to join our team. You will greet customers, inspect vehicles, communicate service needs, and prepare cost estimates with authorization.

Requirements include two or more years as a service advisor, a high school diploma or equivalent, and a valid driver's license. Hours are Monday–Friday 7:30 AM–6:00 PM with some Saturdays; we offer competitive pay and a robust benefits package.