Automotive Service Advisor — High-Earning Growth Path

Clay Subaru; Norwood (MA); On-site; USD 75,000 - 200,000; Full time

Benefits offered by this job

Starting bonus

Health insurance

Dental insurance

401(k)

Paid time off

Employee discounts

Training opportunities

Job summary

Clay Subaru in Norwood, MA is hiring a Service Advisor to be the main point of contact for customers in the service department. You will explain options, prepare repair estimates, and coordinate with technicians to ensure timely work and clear communication with customers.

The role requires strong customer service, knowledge of vehicle maintenance, and proficiency with service management software. A valid driver's license and a team-first attitude are essential.

Qualifications

• Previous experience as a Service Advisor in an automotive dealership or repair shop is required.
• Strong knowledge of vehicle maintenance and repair services.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers and assess their vehicle service needs.
• Clearly explain recommended services and repair options.
• Prepare accurate repair estimates and obtain customer approvals.
• Coordinate with service technicians to ensure timely and quality repairs.
• Keep customers informed on the status of their vehicles.
• Handle customer concerns and work to resolve any issues promptly.

Skills

Customer service

Communication

Multitasking

Service knowledge

Team player

Tools

Service management software

Job description

Clay Subaru in Norwood, MA is hiring a Service Advisor to be the main point of contact for customers in the service department. You will explain options, prepare repair estimates, and coordinate with technicians to ensure timely work and clear communication with customers.

The role requires strong customer service, knowledge of vehicle maintenance, and proficiency with service management software. A valid driver's license and a team-first attitude are essential.