Automotive Service Advisor: Fast-Paced Customer Care

Mark Miller Subaru; Salt Lake City (UT); Sur place; USD 80 000 - 150 000; Plein temps

Avantages offerts par ce poste

Discounts across services

Tuition reimbursement

Wellness program

Cafe on site

Paid time off

Parental leave

401k match

Health insurance

Résumé du poste

Mark Miller Subaru in Salt Lake City is seeking a Service Advisor to bridge guests and technicians, ensuring a positive experience by greeting customers promptly and gathering service details. You will relay technician recommendations and help with repair quotes while maintaining thorough documentation.

Ideal candidates enjoy busy environments, excel in communication, and uphold our values of accountability, teamwork, and care for people.

Qualifications

• Strong background in customer service and making guests feel heard and cared for.
• Enjoys being busy and thriving in a fast-paced environment.
• Aligns with core values: accountability, teamwork, integrity.

Responsabilités

• Greet guests promptly, check them in, and collect necessary service details.
• Communicate technician findings and questions; provide repair quotes when needed.
• Prepare paperwork and payment links for customers at day end; verify RO data.

Connaissances

Customer service

Communication

Problem solving

Teamwork

Description du poste

Mark Miller Subaru in Salt Lake City is seeking a Service Advisor to bridge guests and technicians, ensuring a positive experience by greeting customers promptly and gathering service details. You will relay technician recommendations and help with repair quotes while maintaining thorough documentation.

Ideal candidates enjoy busy environments, excel in communication, and uphold our values of accountability, teamwork, and care for people.