Automotive Service Advisor — Career Growth & Customer Impact

Cable Dahmer Automotive Group; Kansas City (MO); Presencial; USD 60.000 - 100.000; Jornada completa

Descripción de la vacante

Cable Dahmer Cadillac in Kansas City, MO is seeking a motivated Service Advisor to join our team. You will greet customers, discuss vehicle service needs, and prepare estimates and work orders with a focus on accuracy and customer satisfaction.

This full-time position offers a compensation range of $60,000–$100,000 annually, with a 90-day guaranteed period before transitioning to a full commission structure. Weekend availability on Saturdays is required as part of the role.

Formación

• Experience in customer service, sales, or automotive service preferred but not required.
• Strong communication, organizational, and problem-solving skills.

Responsabilidades

• Greet customers and provide a professional, consultative service experience.
• Communicate vehicle service needs and recommendations clearly to customers.
• Create and manage service orders, estimates, and work authorizations.
• Follow up on customer inquiries, service reminders, and appointments.
• Coordinate with technicians and parts teams to ensure timely and accurate service delivery.
• Build relationships that generate repeat business and customer loyalty.
• Work toward and meet performance metrics and customer satisfaction goals.

Conocimientos

Customer service

Sales

Automotive service

Communication

Organization

Descripción del empleo

Cable Dahmer Cadillac in Kansas City, MO is seeking a motivated Service Advisor to join our team. You will greet customers, discuss vehicle service needs, and prepare estimates and work orders with a focus on accuracy and customer satisfaction.

This full-time position offers a compensation range of $60,000–$100,000 annually, with a 90-day guaranteed period before transitioning to a full commission structure. Weekend availability on Saturdays is required as part of the role.